There is a healthy skepticism among brand and shopper
marketers on the effectiveness of social media campaigns. Marketers ask, rightly, is budget spent on
blogger campaigns well placed? Will the
campaigns generate meaningful results?
Are the “impressions” which are self-reported by the social media
companies real?
Having been deeply engaged in the blogger campaign world for
several years now, I have seen consistently good, even great content generated by
bloggers. The creativity of the content,
fresh ideas, stunning photography, and engaging stories set this format apart
from any other advertising; indeed, these campaigns stimulate conversation and
engagement around fresh and actionable ideas.
But is it worth the spend?
Do these campaigns move the needle on sales?
At last, proof positive.
A client recently ran an account specific campaign, in a very
challenging category, which generated the “hat trick” of results, results which
are demonstrably immediate, significant and sustainable.
First, a little about the campaign. The campaign was around a new mass market
cigarillo brand launched at Walmart. There
was absolutely nothing else going on from a marketing perspective with the
brand, either at the account or nationally.
The content generated by the bloggers was mind-blowingly positive,
creative, and engaging. There was
nothing in the blogs that even hinted at bringing new users into an admittedly
controversial category, but focused on creative ideas targeted to current
smokers. As for results, the campaign
generated 16 million impressions, and at a cost of less than $30,000!
But that’s not the big news. The big news is the around the irrefutable
sales results at the retailer, results which were immediate, significant and
sustained.
The sales impact was immediate, as the brand began to see
sales lifts the very week the campaign broke, with around 30 bloggers
generating stories. These results we
also significant, as an immediate 15% sales increase was clearly significant to
the brand. Finally, the results are sustaining. As of this writing, five months
post-campaign, the content is still generating views, and brand sales are on a
continuing upward trend.
For my business at least, the issue of “do social media
blogging campaigns work?” is settled. What
I have suspected all along: that fresh content that drive conversations with
the consumer generate results that are more impactful than simply “telling” the
consumer through traditional advertising, is proven true. And by choosing carefully which service
provider is deployed, the medium can be exceedingly cost effective.
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